Current Openings

Skills—Requirements

• Fluent in English, speaking and writing

• Optional: 1 year experience as a support engineer (including incident handling)

• Networking knowledge (Network protocols, VPN, routing)

• Ability to diagnose and troubleshoot complex issues

• Familiarity with Linux tools and functionality

• Bash scripting knowledge is a plus

• Availability to occasionally work between 16:00 and 00:00 Romanian time is a plus

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Responsibilities

• Learn the LINX platform 

• Identify, log and escalate incidents

• Support development needs with deployments, scripts

• Monitoring apps resources and alerts in development and production

• Remote installation and configuration for systems on customers’ servers

• Provide first level support for requests received through chat, phone and service desk tickets

• Assist customers with the process of user creation/departure

• Conduct technical presentations of the products to customers

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Benefits

• International work environment in an exciting growth phase

• Central location near Unirii

• Private medical subscription

• Flexible structure and flat hierarchies

• Flexible working hours and vacation policy

• Close support from the product owner to discuss and understand the requests